Archive for January, 2015

Richard Owen

Wednesday, January 28th, 2015


Richard OwenShould qualitative researchers be thinking about adding mobile to their qualitative toolbox? Richard Owen, founder and CEO of Crowdlab says, without hesitation, yes!

Who is Richard Owen? Well, Richard has been in the market research business for over twenty years and has worked at prestigious firms such as Millward Brown, Copernicus, and Hall &  Partners.  Frustrated by the pace of change (or lack thereof) in the market research industry, Richard founded Crowdlab as a company designed to field high quality research empowered by bleeding edge technology to amplify the wonders of traditional research thinking and doing.  If you want to know exactly what that means then you will have to listen to this podcast!

Now I know what you may be thinking – how can this help me as a qualitative research consultant or a buyer of qualitative research? Here are a few thought starters; what if instead of walking behind a shopper on a shop-a-long, you empower participants to keep a shopping diary using their mobile phone to answer questions, take pictures, and record video while on a REAL shopping trip and use that footage as stimuli for a one on one or group interview? What if you could get people who are in the shopping process for a new car to use their mobile phone to answer questions and capture video before, during, and after going to a car dealer?  Mobile technology can help you do that and you can learn more about these and other practical qualitative applications by listening to our conversation with Crowdlab’s Richard Owen.

Owen Shapiro Interview

Sunday, January 4th, 2015

Owen Shapiro HeadshotOwen Shapiro is a market researcher, strategist and speaker. He’s the President of Shapiro + Raj, a Chicago-based strategic research firm. He’s also highly educated, having earned an M.B.A. from the University of Chicago (with a concentration in Behavioral Sciences), an M.A. in Social Sciences from the University of Chicago and a B.A. in Political Science from Reed College.

Shapiro co-authored a book with futurist David Houle about how cultural change and accelerating technological advancement are affecting brands called, Brand Shift: the Future of Brands and Marketing. The book begins with a history of brands and branding then moves quickly into an explanation of the forces at play in today’s rapidly changing environment (an age Houle first labeled the “Shift Age”). The book ultimately ends with the trends that will impact brands and provides strategies for brands to embrace to effectively navigate the changed landscape of the future.

While Houle and Shapiro state, “Brand Shift: the Future of Brands and Marketing does not seek to be an authoritative or academic textbook on marketing,” the dog-eared, flagged and notes-logged pages of the review copy we received tells a different story.

Have a listen to the conversation Owen Shapiro had with QRCA VIEWS Online Qual/Tech Talk editor Karen Lynch.